Ethiopia Unveils teleSign Digital Signature Platform for Secure, Borderless Services

Date:

Ethio telecom, in partnership with the Ministry of Foreign Affairs, Ministry of Justice, and the Federal Documents Authentication and Registration Service (DARS), officially launched teleSign a transformative national digital signature platform designed to enable secure, borderless, and citizen-centric services.

As Ethiopia advances toward realizing the Digital Ethiopia 2030 vision, Ethio telecom continues to move beyond connectivity, deploying advanced digital technologies that modernize public services, strengthen institutional efficiency, and enhance the daily lives of citizens both at home and abroad.

The launch of teleSign marks a major milestone in Ethiopia’s digital transformation journey, introducing secure digital identity verification, legally recognized digital signatures, and fully digitized government workflows that reduce bureaucracy, increase accessibility, and promote national digital inclusion.

A Landmark Collaboration for National Digital Transformation

In a historic step forward, Ethio telecom, in strategic collaboration with the Ministry of Foreign Affairs (Digital MoFA), the Ministry of Justice, and the Documents Authentication and Registration Service (DARS), officially commissioned teleSign, a state-of-the-art digital solution that seamlessly interconnects government systems and transforms traditional service delivery into a fully digital experience.

This solution establishes a trusted national digital signature infrastructure, enabling citizens to securely access government services online without geographical limitations, strengthening Ethiopia’s transition toward a fully digital government ecosystem.

Through teleSign, Ethiopia is accelerating its journey toward:

  • Citizen-centric digital governance
  • Secure digital identity and authentication
  • Integrated government service delivery
  • Paperless, efficient, and transparent institutions
  • Inclusive digital services for citizens and diaspora communities.

Transforming Citizen Experience — Anytime, Anywhere Services

teleSign introduces a new era of convenience, trust, and accessibility for citizens and the diaspora community by enabling seamless digital interactions with government institutions.

Key Benefits for Citizens

  • Anytime, Anywhere Access
    Citizens and diaspora communities can securely submit requests from anywhere in the world, 24/7 — eliminating the need for physical travel and reducing processing times from weeks or days to just minutes.
  • Secure Digital Identity Verification
    Using advanced AI-powered video-based identification and liveness detection, the platform ensures trusted remote authentication without requiring physical presence.
  • Fully Digital Service Delivery
    From submission to authentication, the entire process is completed digitally, allowing citizens to receive legally authenticated documents instantly.
  • Integrated Digital Payments
    With seamless telebirr integration, users can securely complete payments digitally, reducing travel costs, wait times, and administrative burdens.
  • Borderless Services for the Diaspora
    Ethiopian citizens living abroad can now legally grant or revoke Power of Attorney (PoA), authenticate legal documents, and access embassy and consular services without visiting offices physically.

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